Leaving your bestie at a boarding kennel or cattery can be an anxious time for pet owners. We recommend following these simple tips to ensure your boarding experience is as relaxed as possible for both you and your pet.
Make sure all vaccines are up to date including the Kennel Cough for dogs, this is a separate vaccination from the yearly booster and needs to be up to date or given at least 2 weeks before your dogs stay. We require a copy of your pet’s veterinary records on file with your booking in the interest of all our guests.
Visit the kennels and/or cattery prior to check in
We encourage all our pet owners to come and view our bespoke facilities before check in. We know our boarding experience is the best around but we want you to see this for yourself, giving you peace of mind and confidence in the level of care your pet is receiving when you’re away.
Don’t change your pet’s diet
This is not the time to try a new feed or diet plan. Prior to check in maintain your pet’s regular diet. At Riverview we ask pet owners to bring their own food. A stay away from home can upset a pet’s normal routine so by keeping their diet a constant it reduces the chances of digestive problems during their stay. Make sure and let the Kennels or Cattery know if your pet has any special dietary requirements.
Bring an item your pet is familiar with
At Riverview we like to make our guests’ stays as comfortable and as seamless a transition as possible. We encourage owners to drop off favourite blankets or toys to make them feel like a stay in our luxury surroundings is like a home away from home.
Stay calm at check in
As we all know, our pets are very sensitive and can pick up on tension and emotions, sometimes much more so than humans. This is why it’s important to be positive and confident during check in, we find this leads to a more relaxed pet and is a great way to begin their stay.